FAQs

Frequently Asked Questions — 6th Annual Peer Specialist Conference

(Updated 8-4-2012)

Do I need to be a certified peer specialist to come to the Conference?

No. We welcome all who are mental health peer support providers (paid or volunteer) — or those who support the peer specialist movement.

We especially welcome and encourage non-peer supervisors or co-workers to come and learn more about the values of recovery and best practices for working with peer support specialists.

Are there any scholarships available?

At this time, all of the AFYA scholarships have been awarded for 2012. However, there are many other ways to find funds to attend a conference.

Check this article for ideas – and continue to brainstorm more of your own. https://na4ps.files.wordpress.com/2012/02/funding_ideas_to_attend_conferences2.pdf

If you find someone who is willing to make a contribution toward the cost your registration, they can make a Charitable contribution and receive recognition in our conference program (if submitted by August 24) for more details. http://national_peer_specialist_sponsor.eventbrite.com/

Are there any group discounts?

Yes. There is a 10% discount on the registration fee for groups of four or more.

The first four participants in the group must be registered in the system before the discount will take effect. After that, anyone else registered under the group name will automatically receive the 10% discount. Contact a conference organizer to set up the group, register the discount, and complete the registration process for others.

Are the pre-conference events (Sept. 4-5) included in the registration fee for the National Conference?

No. The pre-conference events that are being held on Sept. 4-5 at the Sheraton Society Hill Hotel are being promoted in association with the National Peer Specialist Conference but the registration and payment for each event is being managed by the separate organizations. Visit the links below for more information about each of these great events.

Is there a fee associated with registering for the National Conference online?

Yes. Eventbrite is a registration management service that offers much more than credit card processing. It automatically sends confirmations, creates lists of attendees, establishes a mailing list of all confirmed attendees for quick notification of updates, prints name tags, offers no-fee refunds, and more. For this functionality, it charges a transaction fee of 5.5% of the registration amount + $0.99 processing fee.

We chose Eventbrite as a proven system to make less work for us and to give you the best (most hassle-free) experience with conference registration that we could.

Will you still accept registration by mail?

Yes. If a check (or fax with credit card payment) is sent in the amount:

  • $225 – postmarked by August 10, 2012.
  • $260 – postmarked by August 24, 2012.

Mail or fax (with credit card payment) the registration form to: NAPS, 755 Alta Dale, Ada, MI 49301. FAX: (781) 629-1633

Note: If you are registering after August 24, call ahead to check the availability. Given the publicity with the other events of the week, the conference may be sold out.

What accommodations do I need to make?

The conference fee covers admission to the workshops and conference presentations only. Travel, ground transportation, hotel, and meals are separate and all arrangements are the responsibility of the attendee.

A conference discount hotel rate of $159.00 + tax (single or double) is available until August 9th – subject to availability. Let them know you are attending the NAPS conference when making your room reservation or use the online reservation system: https://www.starwoodmeeting.com/Book/NAPOS2012

To Phone in a Hotel Reservation
Phone: (212) 238-6000, toll-Free reservations (866) 716-8115. Fax: (215) 238-6652

If I travel by air or train, how do I get to the hotel?

  • Taxi fare from the airport is ~$26.00 USD / Taxi fare from the rail station is ~$10 USD
  • Transportation from the airport can be arranged through Lady Liberty Shuttle at 215-724-8888.

Reserving a shuttle 24 hours in advance of arrival is highly recommended.

If I drive, is there an additional cost to park?

Valet parking is 35.00 USD per night. There is off-site parking nearby (not part of hotel) for $12.00 USD per night.

Do I have to bring my confirmation “ticket” receipt to the event?

Pre-registered attendees will be listed on a check-in list. But having the confirmation ticket will ensure a timely and smooth check-in.

Can I update my registration information?

Yes. Most changes can be accommodated. Contact the conference organizers (listed below) to discuss specific changes.

Is my registration transferable?

Yes. Contact the conference organizers (listed below) to discuss specific changes.

What is the refund policy?

You can request a full refund up to 7 days in advance of the conference.

To cancel and request a refund, send email with CANCEL REGISTRATION in the subject line to steveh@naops.org and a copy to rita4naps@aol.com. Specify the name the registration was made under and the amount paid ($225 early bird | $260 regular | $150 one day).

  • Deadline for 100% refund is August 30, 2012.
  • Deadline for 50% refund is September 5, 2012.

Registrants who are no-shows for the conference will not receive a refund.

How long will it take to receive a refund?

If you registered online through Eventbrite, it may take up to 5 days to be processed. All other methods may take up to 45 days for check verification and processing.

How do I contact the NAPS business office?

Mail or fax information to:

NAPS, 755 Alta Dale, Ada, MI 49301. FAX: (781) 629-1633

Who do I contact with any other questions?

For specific questions, contact:

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